The purpose of this semester 4 module is to provide students with an understanding of the practices and procedures relevant to estate agency and the communication skills necessary to deliver a professional service.
The Profession & the Role of the Estate Agent
What is a professional practice? Scope of agent's work/professional bodies/codes and practices; The significance of Professional Bodies in the Built Enviroment; IPAV and membership; Rules of Conduct, the basis of ethical standards and the consideration of conflicts of interest. The relationship between agent, vendor, and purchaser - agency, definition, types of agency, vendor's rights, termination of agency, fees and expenses, communication requirements.
Property Services Regulatory Authority
Understanding requirements of the Service Provider under the provisions of the PSRA Act (2011), PSRA Code of Practice, Recording Offers, Terms of Engagement, Statement of AMV/ALV, and Audit Reviews.
Letting Practice
Establishing the brief, letting practice, deposit, the tenancy agreement, termination of tenancy (practice), accounts and the client.
Inventory & The Valuation Report
Definition, Purpose, Content and Viewing, Layout, Instruction, Caveats. The format and style of the memorandum. The memo as a report. Letting inventory, condition of property, type of property, contents - furniture, flooring, electrical.
The Process of Communication
Definition/Models of the communication process/perception/communication and professional practice.
Business Reports(The Valuation Report)
Definition, Formal and Informal Reports, Format of the Formal Report; writing style.
Conflicts of Interest
Identifying and managing conflicts of interest
Use of ICT to Support Estate Agent Practice
Understanding of the key ICT tools used by Estate Agents, Online completion of Private Sector Leasing (PSL)
| Module Content & Assessment | |
|---|---|
| Assessment Breakdown | % |
| Other Assessment(s) | 100 |